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 Post subject: bad rattle in head of r11
PostPosted: March 13th, 2012, 9:21 pm 
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Joined: November 23rd, 2010, 11:50 am
Posts: 791
Location: Alexandria, MN
A friend of mine has a really bad rattle in the head of his R11. It almost sounds like metal on metal and not glue/epoxy on metal.

Has anyone had this before with an r11?
How did you fix it?
HELP!

thanks


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 Post subject: Re: bad rattle in head of r11
PostPosted: March 14th, 2012, 7:07 am 
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Joined: October 19th, 2009, 8:52 am
Posts: 4054
Location: Central Valley, CA
I would think he could send the head to TM and they would fix it or replace it for him. I have heard very good things about their customer service.


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 Post subject: Re: bad rattle in head of r11
PostPosted: March 14th, 2012, 8:56 am 
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Joined: November 23rd, 2010, 11:50 am
Posts: 791
Location: Alexandria, MN
SVonhof wrote:
I would think he could send the head to TM and they would fix it or replace it for him. I have heard very good things about their customer service.



Hmmm... wonder what they charge for service like that. I'll have to check out the TM website to see what I can do.


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 Post subject: Re: bad rattle in head of r11
PostPosted: March 14th, 2012, 10:04 am 
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Joined: October 27th, 2009, 12:58 pm
Posts: 3664
Sounds like a small piece of weld inside? Clubfitter can shoot some rat glue in it, or TM could. If you have a TM retailer nearby, they should be able to handle the warranty repair for free I believe and send it in for you.


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 Post subject: Re: bad rattle in head of r11
PostPosted: March 14th, 2012, 10:57 am 
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Joined: November 23rd, 2010, 11:50 am
Posts: 791
Location: Alexandria, MN
mr_divots wrote:
Sounds like a small piece of weld inside? Clubfitter can shoot some rat glue in it, or TM could. If you have a TM retailer nearby, they should be able to handle the warranty repair for free I believe and send it in for you.



Even if he wasn't the original owner?


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 Post subject: Re: bad rattle in head of r11
PostPosted: March 14th, 2012, 11:38 am 
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Joined: October 28th, 2009, 7:42 am
Posts: 36
Make sure it's not a serious problem - drill a hole in the bottom, add rat glue, plug the hole and hope for the best.


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 Post subject: Re: bad rattle in head of r11
PostPosted: March 14th, 2012, 11:39 am 
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Joined: November 23rd, 2010, 11:50 am
Posts: 791
Location: Alexandria, MN
MrBill wrote:
Make sure it's not a serious problem - drill a hole in the bottom, add rat glue, plug the hole and hope for the best.



Welcome MrBill.

You wouldn't happen to be CPfitness would you?! haha :lol:


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 Post subject: Re: bad rattle in head of r11
PostPosted: March 14th, 2012, 12:07 pm 
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Joined: October 13th, 2009, 12:28 pm
Posts: 5371
Location: New England
Recommend before you do anything is to take a butane torch and lightly head the bottom. Sometimes there is rat glue already in the head and you may get lucky and this will do the trick.


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 Post subject: Re: bad rattle in head of r11
PostPosted: March 14th, 2012, 12:38 pm 
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Joined: October 27th, 2009, 12:58 pm
Posts: 3664
justinarndt wrote:
mr_divots wrote:
Sounds like a small piece of weld inside? Clubfitter can shoot some rat glue in it, or TM could. If you have a TM retailer nearby, they should be able to handle the warranty repair for free I believe and send it in for you.



Even if he wasn't the original owner?

No idea. That info is useful at the start of a post. :wink:
If it's within the warranty timeframe via the serial number, I suspect they'll still take care of it. People get clubs as gifts all the time, so I can't imagine everyone has a receipt for their drivers.


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